Last Updated: 1-28-2026
These Terms and Conditions (“Terms”) govern your use of VirtualPros’s website https://www.virtualpros.com (the “Site”) and services provided by VirtualPros (“we,” “our,” or “us”). By accessing or using the Site, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please do not use the Site or our services.
1. Use of the Website and Services
You may use the Site and its services only for lawful purposes and in accordance with these Terms. You agree not to:
* Violate any applicable law, regulation, or legal obligation
* Attempt to harm, disable, or overburden the Site or interfere with any other user’s use of the Site
* Engage in any activity that could damage, disable, or impair the operation of the Site
* Submit false or misleading information through forms or communication channels
* Use the Site to transmit harmful or unlawful materials
2. Services We Provide
VirtualPros offers the following services:
* Virtual Assistant services
* Customer support services
* CRM (Customer Relationship Management) and automation consulting
* Appointment scheduling
* Business consulting services
* Non-marketing text message communications related to our services
All services are subject to availability and may be modified, suspended, or terminated at any time without prior notice.
3. User Account and Registration
To access certain features of the Site or services, you may be required to register for an account. You agree to:
* Provide accurate, current, and complete information during registration
* Maintain the confidentiality of your account information
* Be responsible for all activities under your account
* Notify us immediately of any unauthorized access or use of your account
We reserve the right to suspend or terminate your account if we believe you have violated these Terms.
4. Payments and Billing
If applicable, you agree to provide valid payment information for any paid services. You authorize us to charge your payment method for all applicable fees, taxes, and charges. Payments will be processed in accordance with our billing terms, which may be modified from time to time.
* All fees are non-refundable unless otherwise specified
* Late payments may result in suspension or termination of services
5. A2P 10DLC Messaging and Consent
By submitting your phone number through our forms or contacting us, you consent to receive non-marketing text messages from VirtualPros related to our services.
* These may include appointment reminders, updates, and service-related notifications
* You have the right to opt-out by replying STOP
* Message frequency may vary, and data charges may apply
6. Privacy and Data Collection
Your use of the Site is also governed by our [Privacy Policy](link to Privacy Policy), which explains how we collect, use, and protect your personal information.
By using the Site, you consent to our data collection and processing practices.
7. Intellectual Property
The content, design, and software used on the Site are owned by VirtualPros or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not:
* Copy, modify, or distribute any content without prior written consent
* Use any trademarks or logos owned by VirtualPros without permission
* Reverse engineer, decompile, or disassemble any software or code used on the Site
8. Third-Party Links and Services
The Site may contain links to third-party websites. These links are provided for convenience, and we do not endorse or control these external sites. You agree that we are not responsible for the content or privacy practices of any third-party sites.
If you engage with third-party services, your relationship is with them, and not with VirtualPros.
9. Limitation of Liability
To the fullest extent permitted by law, VirtualPros will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or services. This includes, but is not limited to, any loss of profits, data, or use of services.
Our liability is limited to the maximum extent permitted by applicable law.
10. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
VirtualPros is not responsible for any SMS delivery failures caused by mobile carriers, network issues, or technical limitations.
11. Age Restriction
By using our services and submitting your information, you confirm that you are at least 18 years of age.
Our services are not intended for individuals under the age of 18.
12. Indemnification
You agree to indemnify and hold harmless VirtualPros, its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of:
* Your use of the Site or services
* Any violation of these Terms
* Any third-party claims arising from your actions or content
13. Termination
We reserve the right to suspend or terminate your access to the Site or services at our sole discretion, without notice, if we believe you have violated these Terms or for any other reason.
14. Governing Law
These Terms will be governed by and construed in accordance with the laws of the United States. Any disputes will be resolved in the courts located in the United States.
15. Changes to Terms and Conditions
We reserve the right to update these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. You are encouraged to review these Terms periodically for any changes.
16. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
VirtualPros LLC