Last Updated: 1-28-2026
VirtualPros (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.virtualpros.com, use our services, or communicate with us via phone, email, or text message.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
* Full name
* Email address
* Phone number
* Business name
* Any information you voluntarily submit through forms, chat, or consultations
b. Communication Data
* SMS messages, emails, and call records exchanged with our team
* Appointment requests and service-related conversations
c. Technical Information
* IP address
* Browser type
* Device information
* Pages visited and interaction data
2. How We Use Your Information
We use your information to:
* Provide and manage our services
* Schedule consultations and appointments
* Send non-marketing, service-related text messages, such as:
* Appointment confirmations
* Onboarding assistance
* Service updates
* Account or support-related communication
* Respond to inquiries and customer support requests
* Improve our website and service experience
* Comply with legal and regulatory requirements
3. SMS & A2P Messaging Compliance
By submitting your phone number through our website or forms, you expressly consent to receive non-marketing text messages from VirtualPros related to our services.
* Message frequency may vary
* Message & data rates may apply
* You may opt out at any time by replying STOP
* For assistance, reply HELP
We do not send unsolicited marketing or promotional messages without explicit consent.
4. SMS Communications & Consent
By submitting your phone number through our website forms, you consent to receive SMS messages from VirtualPros related to appointment confirmations, service updates, reminders, and promotional messages (if applicable).
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us directly.
5. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing is limited to subcontractors who assist in providing our services (such as messaging or customer support platforms).
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Information Sharing & Disclosure
We do not sell or rent your personal information.
We may share information only with:
* Trusted service providers (such as CRM, communication, and automation platforms like GoHighLevel) strictly for business operations
* Legal authorities if required by law or to protect our rights
* All third parties are required to maintain confidentiality and data security.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure.
8. Cookies & Tracking Technologies
We may use cookies or similar technologies to:
* Improve website functionality
* Analyze user behavior
* Enhance user experience
You may disable cookies through your browser settings if you prefer.
9. Your Privacy Rights
You have the right to:
* Request access to your personal data
* Request correction or deletion of your information
* Withdraw consent for communications at any time
To exercise these rights, contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
VirtualPros LLC